Refunds & Returns
Last Updated: 26-Jan-2024
Welcome to NBRD ("we," "us," or "our"). This Refunds and Returns Policy outlines the terms and conditions regarding refunds and returns for digital products purchased from our website.
1. Refund Eligibility
Due to the nature of digital products, we generally do not offer refunds after the product has been delivered. We encourage customers to carefully review product details and ensure compatibility before making a purchase.
2. Technical Issues
If you experience technical issues with the digital product that prevent you from accessing or using it as intended, please contact our customer support team at contact@nbrd.in. We will make reasonable efforts to assist you and resolve any technical problems.
3. Refund Requests
If you believe you are eligible for a refund due to technical issues or other valid reasons, please submit a refund request to our customer support team within 2 days of the purchase date. We may require additional information to process your request.
4. Denied Refunds
Refund requests may be denied if:
The request is made outside the specified time frame.
The issue is not related to the functionality of the digital product.
The customer fails to provide the necessary information for processing the refund.
5. Unauthorised Access
If you suspect unauthorized access to your purchased digital product, please contact us immediately. We will investigate and take appropriate actions to secure your account and rectify the situation.
6. Changes to Digital Products
We reserve the right to update or modify our digital products. In such cases, we will make reasonable efforts to provide updates or replacements for previously purchased products. Customers will be notified of any significant changes.
7. Contact Us
If you have any questions or concerns about our Refunds and Returns Policy for Digital Products, please contact us at contact@nbrd.in
By purchasing on our website, you agree to the terms outlined in this Refunds and Returns Policy for Digital Products.